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Shipping & Returns


Unfortunately we are unable to process an order at the moment. All items are avable in store.



At the market place we take the greatest of care when processing your order. Ensuring it is carefully picked and packed as fast as possible.

Free Shipping: If you choose or if your items qualify for free shipping we will endeavour to ship the item as soon as possible on the most appropriate method chosen by us. Your items may take up to 3-5 working days to arrive and may not leave on the day of purchase.

All orders will be in plain packaging with the return address showing as 7-8 Meeting house lane Brighton BN11HB.

Please be aware that during any free shipping promotion we choose the safest and most appropriate method of postage for each individual order.

Please note if you enter your address incorrect and we have to re-post your order you may be re-charged for postage...........


Unfortunatly we are not shipping to the USA at the moment...


The shipping methods we use:
  • Tracked 48 Hour Royal Mail. Please note this is not guaranteed and can take longer: £3.75
  • Tracked 24 Hour Royal Mail. Please note this is not guaranteed and can take longer: £4.75
Please note higher value order will be sent tracked signed for, for extra security.
 Royal Mail Special delivery 1pm.
  • Guaranteed delivery next day before 1pm
  • Fully trackable
  • £500 compensation
  • Signature required 


Special Delivery 1pm

Weight gm


100g £5.90
500g £6.35
1000g £7.55
2000g £9.75
10,000g £24.50

 If you require special delivery on a Saturday please select 'special delivery Saturday only' there is an additional £2.00 charge for this service. 

(Please be aware there is no Sunday delivery so special delivery orders placed over the weekend will be picked up on the Monday and delivered on the Tuesday.)


Overseas Shipping:

International Signed for Orders under £500 and weighing less than 2Kg

  • Part Trackable
  • Up to £36 Compensation for loss or damage
  • Prof of delivery
  • Signature required
  • 3-6 Days delivery time depending on where you live


Local law and customs for international customers

We can not take responsibility for the customs of your country and it is your responsibility to check your local laws regarding the products you wish to order. Customs may check and open your goods and we can not help you in this situation. Do not break your own local laws.


Service International Europe Signed For
Weight gm
100 £7.85
200 £8.71
300 £9.17
400 £9.77
500 £10.37
600 £10.97
700 £11.57
800 £12.17
900 £12.77
1000 £13.37
1100 £13.97
1200 £14.57
1300 £15.17
1400 £15.77
1500 £16.37
1600 £16.97
1700 £17.57
1800 £18.17
1900 £18.77
2000 £19.37

Shipping to the rest of the world will be more please check cost with shipping estimator at time of shopping.

With this service we will not consider an item lost until 28 days after posting and as such no replacements goods will be sent until then.


Please note the cost of shipping is our cost ,including picking and packing, to you and not necessarily the base cost of the service provider.


 Market Place Brighton does not currently ship to the USA due to sale restrictions.


Please note that all returns for either unwanted or damaged/faulty goods must be confirmed by The Market Place Brighton by either phone, fax, post or e-mail. Any goods sent back without prior consent from The Market Place Brighton will be sent back at your cost.

All items returned are the responsibility of the customer until they reach The Market Place Brighton.

If you would like to return your items for any reason, you may do so within 14 days of receiving your purchase. Items returned must be in a new and unused condition. We will refund the cost of the items; however shipping charges are non-refundable.



Please be aware for returns or exchanges postage refunds will only be given for 1st class or recorded post unless we specifically ask you to send back your returns using Special Next Day Delivery.

 If you would like to exchange your items for different products in our range, you may do so within 14 days of receiving them. Items returned must be in a new and unused condition. Please detail which items you would like as replacements. We will charge your card for the cost of sending these replacements out to you, as well as any extra balance that your updated order may incur. Please note that our return policy also applies

Damaged items/ Faulty products

Please make sure that you have clearly read any instructions that may have come with the product, or may be displayed on our website, as products found not to be faulty when they come back to us, will be sent back to you at your cost. Please note that our return policy also applies.

In the event that an item sent to you is found to be faulty, you may send it back to us for a replacement. We will refund the cost of sending the item back to us. In the UK, items should be sent back via First Class Recorded Delivery. We will not accept extra charges for other courier services or guaranteed next day services. Overseas, items should only be sent back using your country’s national postal service. We recommend using an insured delivery method; however we will not accept extra charges for UPS or other overnight courier services.

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Marketplace-Brighton Ltd

Company Number: 06467246